Check out our FREE webinars for May. To register simply send us an email.
Wednesday May 11th at 11am C Using Outlook in Avointe
Learn the differences between Exchange, POP3, and IMAP accounts. Setting up all three of these account types, and how to utilize Outlook within Avionte.
Tuesday May 17th at 11am C Deduction Setup and Transaction Types
Avionté, a staffing technology firm, is seeking a dynamic, high energy Technical Support Specialist. The Technical Support Specialist will be responsible for providing software and technical support to the existing client base. This includes researching issues, working with clients on the appropriate resolution, correcting technical issues and programming requested features.
What you will get to do:
• Maintain customer relationships through superior support and customer service
• Respond to calls and emails from current clients to prioritize, track, and resolve support issues
• Correct the issues and communicate resolution to the client
• Gain in-depth knowledge of the proprietary software system
• Assist in feature development utilizing SQL and C#
• Perform Software Upgrades to new versions
• Test new product features
Skills/Qualifications:
• SQL 2005/ T-SQL programming skill set
• Knowledge of C# programming and .Net 2.0 Framework
• 1 -2 years previous Help Desk experience
• Strong problem solving skills and attention to detail
• Ability to work in a fast paced environment
• Bachelor’s degree
• Excellent customer service skills
• Excellent written and verbal communication skills
Perks:
• High growth, energetic organization
• Work with others that share your same drive and commitment for excellence
• Significant opportunities for career advancement
• Competitive benefits including retirement plan and company-paid health insurance
Avionté is a fun, high-growth Technology Company based in Eagan, Minnesota. The company offers exciting opportunities for advancement and allows each employee to be intimately involved in the company’s growth and development. Utilizing the latest in Microsoft technology, Avionté offers a full suite of technology products to staffing firms across the country.
Tell us about what you have done! Please include a quick introduction and responses to the following questions:
How many years of customer service experience do you posses?
Were your customers internal, external or both?
Tell us a little bit about your SQL and C# experience. What kind of projects have you worked on?
Rate your level of expertise with SQL and C# from 1-5 (5 being the highest).
What compelled you to apply for this position?
What are your salary requirements?
Interested? Send us an email with your resume and answers to the above questions.
Not quite the right fit for you? We are always looking for great talent to add to our team. Send us your resume and the type of position you would be interested in.
by John Long
We all go through those awkward moments in life. Due to my luck and lack of some social graces, I imagine I have more than most. Like my blog a while ago of similar nature, I had another one of those “awkward moments” recently that unfortunately happened in the restroom. In this situation, I’m just not sure what the proper etiquette is and certainly look to get any feedback! Don’t worry – I’ll keep this PG.
I was at American Staffing Associations Law Conference recently in Washington DC. Btw – I strongly encourage all companies to attend for a variety of reasons including: 1) content rich updates on what is happening and 2) show our support/commitment to this industry as legislation is the single biggest way our industry could be affected either positively or, more likely, negatively.
I had just arrived at the show and wanted to hit the restroom before the sessions started. The restroom consisted of sinks, urinals and then toilets in a long, thin room. As I walked in by the sinks, I noticed a long time acquaintance with whom I was truly happy to see. We’ll call him Joe, to protect his identity. Joe had just finished business at the urinal and was walking to the sinks. I was at the sinks walking towards the urinal. As we made eye contact, I did what I always do, and said “Joe!” and extended my hand.
Hence the awkward moment.
In a blur of what-to-do-now thoughts, we both looked at my outstretched hand trying to figure how we should proceed.
As far as I can tell, there are several approaches in this situation, but let’s back up to a moment before I extended my hand. You see the person for the first time, happy to see them – what do you do?
1) Pretend not to notice the person. Quickly look the other way and then, post hand-wash for both parties, you get back to normal courtesies. The trouble with this is a) you might make eye contact first and b) the other party might think you are ignoring them
2) Use your face and voice to convey happiness. You could consider an optional, “how are things?” as you walk by briskly, leaving no doubt of your happiness in seeing him. This is good, but can get derailed by either of you extending a hand or it actually starting a conversation (which is a no-no in guys restroom etiquette).
3) Elbows or fist bumps. This shows the spirit is there, but recognition of the awkwardness of a handshake. The downside, of course, is they don’t recognize the awkwardness and think you’ve gone all hip-hop on them.
4) Left-handed. High on the awareness situation, typically a good alternative, but you really don’t know if the person is left handed. Or both handed for that matter.
5) Detour to the sink. Skip your business for a bit, and pretend you just came in to wash your hands from the sticky donut you were just eating. Your hands are busy already and it gives him time to join you at the sink.
After I committed the two of us by involuntarily extending my hand, we both went through our few, not-so-great options:
1) Retract my offending appendage? Wait – that doesn’t sound quite right. Retract my extended hand. At this point, we’d both have a chuckle internally, and wait till we saw each other outside. If he doesn’t recognize the issue, though, YIKES that is bad awkward. And, you can’t really explain it very well without some sort of joke, right?
2) “Better wait on that, eh?” As mentioned above, you can make a light joke out of it and move on. This minimizes the ‘danger’ of misunderstanding, but still forces the awkwardness.
3) Continue on with the handshake? Both of you know what just transpired, with me getting the worst of it. Maybe it is a submissive role?? As a vendor, that could be a good thing. Clearly, I’ll be sanitizing in moments anyway.
On a good note, we did end up talking for quite a bit throughout the event, so I think our awkward moment didn’t have lasting effect. What would you have done?
For me – after that blur of thoughts, I ended up just completing the handshake. And washing twice.
Yesterday my 2 year old was playing ladder golf in the neighbor’s yard, today he’ll be throwing snowballs!
April showers I expect, but April snowstorms…come on! This picture was taken from my window this morning.
People often wonder how we can live in Minnesota with these long painful winters. I don’t actually know, but maybe it’s the unpredictability that Minnesotan’s love. Sitting on the edge of our seats wondering if we’ll wake up to a sunny 75 degree day where biking to the park with the kids is a must or 3 inches of snow that requires us to bundle the kids up and have the hot cocoa ready to go.
This is exactly why we plan our Annual Client Connection Forum several months into the summer season to guarantee our customers a “No Parka” event.
Check out our FREE webinars for April. To register simply send us an email.
Wednesday April 20 11am CDT – Advanced Search
Monday April 25 11am CDT – Admin Tools
Tuesday Arpil 26 11am CDT – Candidates
Webinar Slides: Impact of Health Reform on the Staffing Industry 4_2011
Thank you to all who attended our webinar yesterday. We had a sold out show, so clearly health reform remains a topic the staffing industry is paying close attention to. The feedback so far has been great and we are pleased to have provided some additional clarity for our participants. A special thank you again to our industry partner, Essential StaffCare for presenting this information and helping to further inform our industry of what impact health reform is going to have on staffing now and in the future.
Avionté Staffing Software and Essential StaffCARE presented this webinar to offer current information on existing and pending health care reform legislation in a concise, informative, easy-to-understand webinar format.
Topics included:
You’re invited to attend our webinar on how upcoming changes in health care reform are likely to affect your staffing company.
Date: Tuesday, April 12, 2011
Time: 2:00-3:30pm (EDT)
Cost: FREE
Click Here to Register
Avionté Staffing Software and Essential StaffCARE are teaming up to present this webinar on a topic that’s been on everyone’s minds lately. This webinar offers current information on existing and pending health care reform legislation in a concise, informative, easy-to-understand webinar format.
Topics include:
This webinar will provide an overview of the new laws affecting employer health plans, including the effects on benefits offered to temporary employees. In addition to reviewing the new rules affecting employers, the insurance professionals at Essential StaffCARE will provide analysis and commentary so you can better understand how this might affect your company.
