I used to be quite particular with my staff when it came to posting jobs on the web.  Whether they posted it on our job portal or on an external site; this could very well be a first (and possibly last) impression to a prospective applicant or even customer.  Not only does it matter how the job is presented, it matters what information you are presenting.

Go ahead, take a look at your own postings and see if you spot any of the following:

One or two sentence descriptions.  I know it’s a posting for a TIG Welder and what you really want is to find someone with previous TIG experience.  However, the reader wants to know more about what it might be like to work for this particular company.  What kind of projects will they be working on, what type of benefits (other than traditional) might they expect?  Does this position have the possibility of going long term or even a direct hire?  Think about what is going to attract the right person that you want for the job.  I hear it all too often that people just “apply” to every open position.  Maybe you aren’t giving them enough to think about before applying?

Job Descriptions that are copied word for word from the client. First of all, I used to love this – on my competitors web sites.  Why?  I would simply take the first few lines, copy and put them in Google and search to see who they were recruiting for.  Next, I would call the client and see if I could work on the order.  Your professional level applicants are smart too; don’t think they aren’t trying to figure out who you are recruiting for.  We both know that an applicant would, in most cases, rather work directly with a client than go through a recruiter.  In most cases this is an applicant who is not aware of the many benefits of working with a recruiter.  In any case, try to use your own wording for the job description.

I thought about posting some samples, but then all of you would Google and see who it was, thus reveling the not so innocent.  So instead, take the time to check out your own postings.  Could they be better?  Are you attracting the right type of talent with your job postings?  What changes can you make right now?

Quick Preview Sept. 27, 2011         12pm Central

Send us an email to reserve your spot!

Avionté, a staffing technology firm, is seeking a dynamic, high energy Technical Support Specialist. The Technical Support Specialist will be responsible for providing software and technical support to the existing client base. This includes researching issues, working with clients on the appropriate resolution, correcting technical issues and programming requested features.

What you will get to do:

• Maintain customer relationships through superior support and customer service
• Respond to calls and emails from current clients to prioritize, track, and resolve support issues
• Correct the issues and communicate resolution to the client
• Gain in-depth knowledge of the proprietary software system
• Assist in feature development utilizing SQL and C#
• Perform Software Upgrades to new versions
• Test new product features

Skills/Qualifications:

• SQL 2005/ T-SQL programming skill set
• Knowledge of C# programming and .Net 2.0 Framework
• 1 -2 years previous Help Desk experience
• Strong problem solving skills and attention to detail
• Ability to work in a fast paced environment
• Bachelor’s degree
• Excellent customer service skills
• Excellent written and verbal communication skills

Perks:

• High growth, energetic organization
• Work with others that share your same drive and commitment for excellence
• Significant opportunities for career advancement
• Competitive benefits including retirement plan and company-paid health insurance

Avionté is a fun, high-growth Technology Company based in Eagan, Minnesota. The company offers exciting opportunities for advancement and allows each employee to be intimately involved in the company’s growth and development. Utilizing the latest in Microsoft technology, Avionté offers a full suite of technology products to staffing firms across the country.

Tell us about what you have done!  Please include a quick introduction and responses to the following questions:

How many years of customer service experience do you posses?
Were your customers internal, external or both?
Tell us a little bit about your SQL and C# experience. What kind of projects have you worked on?
Rate your level of expertise with SQL and C# from 1-5 (5 being the highest).
What compelled you to apply for this position?
What are your salary requirements?

Please send us your cover letter, resume and salary expectations.